TERMS & CONDITIONS

CUSTOMER INFORMATION AND TERMS AND CONDITIONS FOR THE UNITED KINGDOM

1. Applicability

These general terms and conditions apply to all orders through www.Urbanityhub.com ("the Website"). Please read these General Terms and Conditions carefully before ordering products from this Website. By ordering our products, you indicate that you consent to the conditions below and state that you are competent to enter into legally-binding contracts and are at least 18 years old. We recognise rules that differ from these General Terms and Conditions only if they are confirmed by us in writing. That also applies to a deviation from this clause requiring written documents.

2. Formation of Contract

Your orders on the Website are binding offers for entering into the associated contracts to purchase with Urbanityhub. We are free to either accept these offers within 14 days of receipt or to reject them by sending you a statement to that effect. There is no binding contract to purchase formed until we have accepted your order. This acceptance is indicated by the shipment of the goods ordered.

You indicate that you expressly agree to have your credit rating checked by inquiries to the officially-authorised credit protection associations, credit institutions and credit inquiry agencies. We reserve the right to refuse to accept the order if we receive a negative credit report. In addition, we reserve the right to reject orders from customers if there is reason to believe that the customer is acting in contravention of the General Terms and Conditions, is involved in fraudulent activities or other activities of importance from a criminal law standpoint or any other material reason exists.

3. Availability

Products and prices are as shown on the Website; products are available as long as they are in stock. We reserve the right to change the products offered on the Website at any time without notice and to limit the number of items that may be purchased by a visitor.

There is no liability for lack of items in stock or for products not being available.

Any commercial resale or distribution of Urbanityhub products sold on the Website is strictly prohibited until agreed upon.

Please note that after your order is confirmed, no requests to change or cancel it can be considered.

4. Reservation of Performance for Undeliverable Goods

If the goods ordered cannot be delivered within 30 days following the day after your order, we may withdraw from the contract, even if we previously confirmed that we were entering into it. If we withdraw, you will be informed that the goods are not available and you will be reimbursed immediately for the consideration you have already provided.

5. Price and Additional Costs

The total price of your order, including all ancillary and shipping costs will be shown at the end of the checkout process. By confirming the order, you state that you agree to the price for the goods. The price cannot be adjusted after the completion of the checkout process.

6. Payment conditions

The purchase price for goods ordered is due when you place your order through Urbanityhub online.Payment may be by Paypal or credit card (by entering your card data on the Website).


If you pay with a credit card, we reserve the right to check the validity of the card and to monitor the availability parameters for collection and the address data. If the institution that issued the credit card refuses to make payment to us, we are not liable for delays or for failure to deliver.

7. Delivery and Reservation of Title

The goods ordered are normally delivered to the delivery address you provide by our contracted delivery service within 3-7 working days. Orders placed from Monday to Friday by 17:00 CET will be processed and shipped the following business day. Orders placed on weekends and public holidays will be processed and shipped two business days later. No deliveries are made on weekends or public holidays. Until the purchase price is paid in its entirety, the goods remain our property.

8. Right of withdrawal

As a consumer, you have the right to withdraw the purchase within 14 days without giving any reason. Customized products are excluded from the right to withdraw.

The withdrawal period will expire after 14 days of acquiring the goods.


To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

For more details on return policy , please refer “Return Policy “ at the end of the home page on the website.



 

9. Warranty

If there is a defect in the goods delivered, you may at your option demand that the purchase be revoked.

 

10. Liability

Urbanityhub is only liable to you for damage caused intentionally or by gross negligence.

This limitation of liability applies to all claims for damages, regardless of the legal basis, to include unauthorised actions; they do not apply to any liability that may apply under the Product Liability Act, some other warranted characteristic or injury to life or limb.

Exemption from or limitation on liability for damages under the previous paragraphs also applies to any claims that may exist against employees or agents of Urbanityhub .

11. Severability Clause

If one of the provisions of these General Terms and Conditions is or becomes invalid or unenforceable, that will not affect the effect of the other provisions.


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